Comprehensive Solutions

Part of our brand promise to our credit union partners is to continually deliver comprehensive solutions that empower them to become exceptional mortgage lenders. We are obsessed with providing these solutions for nearly every facet of the mortgage lending process.

    • Technology: myCUmortgage is partnered with Mortgage Cadence, an Accenture company, which offers a powerful combination of technology and software coupled with deep mortgage process knowledge. As a result, we’re all working on the same system in real-time, paperless and with immediate access to information. Mortgage origination has never been easier, quicker or more affordable for everyone. Better still, your members can check the progress of their mortgage process from any web browser, increasing their trust and comfort with this important transaction.

    • Marketing: Designed specifically for credit union mortgage operations, the myCUmortgage Marketing Portal helps partners promote how they can help members with home ownership and bring awareness to their mortgage offerings. A wide variety of collateral pieces and campaigns are available, all of which deliver key partner benefits, including marketing campaign management, increased productivity, improved member relationships, and expanded reach and visibility of the credit union.
    • Training: myCUmortgage offers multiple training sessions to help our partners be successful mortgage lenders.
    • Analytics and Reports: These user-friendly functions, which are available on both the lending and servicing side of the business, help partner credit unions better manage their portfolios.
    • Compliance: myCUmortgage works to ensure every loan you make is in compliance and helps manage mortgage processing risk.

    • Loan Servicing: myCUmortgage provides a superior service experience to members of our partner credit unions. This is accomplished through member-centric processes and technology, which includes the co-branding of all member interactions so that your credit union stays in front of your members. Its easy-to-use Web Direct portal gives credit unions the power to answer member inquiries better than ever before.
      • Accept payments and set up auto drafting.
      • Generate member payoff statements.
      • Access transaction histories, including payments, letters sent, escrow disbursements, etc.
      • The ability to enter and review notes.
      • Access to all member loan activity.